Stripe is seeking a Technical Account Manager for their Terminal team to facilitate technical engagements that support customers adopting in-person payment solutions. The role requires a blend of technical expertise, client-facing skills, and experience in payment systems, particularly around hardware and software integrations
Job Summary
Support short high-impact Terminal engagements and augment the broader TAM function for enterprise in-person commerce customers.
Run focused technical engagements for assigned Terminal customers — pilots, rollouts, SDK/hardware onboarding, and targeted troubleshooting.
Work with Support, Operations, and Product to surface recurring issues discovered during short engagements and contribute to improvements in documentation, onboarding flows, and troubleshooting playbooks.
Matching Summary
Match Score: 85
Stripe is seeking a Technical Account Manager for their Terminal team to facilitate technical engagements that support customers adopting in-person payment solutions. The role requires a blend of technical expertise, client-facing skills, and experience in payment systems, particularly around hardware and software integrations.
Skills & Requirements
Must-have
short outcome-driven engagements
point-of-sale hardware
SDK/API integrations
mobile/web SDKs
REST APIs and webhooks
troubleshooting payment issues
Nice-to-have
Postman, xCode/Android Studio
basic scripting for diagnostics
payments industry experience
SQL for data checks
Key Requirements
5+ years enterprise client-facing technical experience