Customer Support Specialist-8

Community Brands

Cebu, Philippines
Hybrid
Ms word, powerpoint, excel, ms outlook
Excellent communication skills
Troubleshoot software applications
Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service

Job Summary

  • Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service.
  • We are looking for the best of the best product support professionals who have demonstrated success in customer service and technical support.
  • Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries.

Matching Summary

Build and maintain respectful and collaborative relationships with clients through responsiveness, expertise and awesome customer service.

Skills & Requirements

Must-have

  • MS Word, PowerPoint, Excel, MS Outlook
  • Excellent communication skills
  • Troubleshoot software applications
  • Understand technical jargon
  • Manage time effectively

Nice-to-have

  • Positive, friendly, and helpful attitude
  • Work well in a team environment
  • Think and act independently
  • Handle difficult situations effectively

Key Requirements

  • Prior experience supporting software applications
  • Relevant work experience preferred
  • HTML and CSS experience
  • JavaScript experience is an advantage
  • Troubleshooting software experience is an advantage

Work Rights

Eligibility to work in the Philippines

Tailored Resume

Cover Letter