Director Of Physicians’ Billing Office Customer Service

UCLA Health

Los Angeles, CA, USA
Base: $116,300 - $264,600 annually; bonus/equity: ...
On-site
10+ years progressive experience in patient billing
Expertise in medicare and medi-cal reimbursement
Strong analytical skills for financial outcomes
The Director provides leadership and operational oversight for customer service, guarantor billing, collections, and credit processes

Job Summary

  • The Director provides leadership and operational oversight for customer service, guarantor billing, collections, and credit processes.
  • This role ensures efficient, accurate, and patient-focused billing operations while driving strong financial performance and regulatory compliance.
  • The position partners with leadership, clinical departments, IT teams, and vendors to improve workflows and enhance systems.

Matching Summary

The Director provides leadership and operational oversight for customer service, guarantor billing, collections, and credit processes.

Salary

Base: $116,300 - $264,600 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 10+ years progressive experience in patient billing
  • Expertise in Medicare and Medi-Cal reimbursement
  • Strong analytical skills for financial outcomes
  • Experience managing large multi-layered teams
  • Knowledge of PCI controls and regulatory compliance

Nice-to-have

  • Collaborative partnership with clinical departments
  • Proficiency with Microsoft Excel and reporting tools
  • Ability to resolve complex account escalations
  • Experience with vendor relationship management

Key Requirements

  • Bachelor's degree in related field or equivalent
  • Minimum 10 years of experience in revenue cycle management
  • Advanced knowledge of medical billing and payer regulations

Work Rights

Not specified

Tailored Resume

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