The mission of this position is to provide an experience where customers can confidently understand and utilize PSA services, supporting brand value and expansion
Job Summary
The mission of this position is to provide an experience where customers can confidently understand and utilize PSA services, supporting brand value and expansion.
This role involves daily customer service, application support, and store operations as a core member of the PSA Lounge, fostering customer understanding and brand experience.
Employees are eligible for social insurance, paid leaves, various allowances, and benefits including a defined contribution pension plan, group life insurance, and employee discounts.
Matching Summary
The mission of this position is to provide an experience where customers can confidently understand and utilize PSA services, supporting brand value and expansion.
Skills & Requirements
Must-have
Customer service experience
Operational execution
Customer needs assessment
Team collaboration
Problem-solving and improvement
Digital tool utilization
Nice-to-have
High-value item sales experience
Passion for collectibles
Experience with operational efficiency
Multilingual communication skills
Key Requirements
Customer service experience
Ability to execute daily operations meticulously
Skills to understand customer needs through communication
Awareness to share on-site issues for improvement
Natural and polite Japanese communication
Ability to support store operations collaboratively