Pbx Operator - Raffles The Red Sea (saudi National)

Sofitel Sydney Wentworth

Umluj, Saudi Arabia
On-site
Telephone & communication excellence
Guest assistance & service support
Emergency & safety communication
Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards

Job Summary

  • Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards.
  • Handle guest wake-up calls and special call requests accurately and punctually.
  • Act as a central communication point during emergencies, ensuring accuracy, discretion, and composure.

Matching Summary

Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards.

Skills & Requirements

Must-have

  • Telephone & Communication Excellence
  • Guest Assistance & Service Support
  • Emergency & Safety Communication
  • Operational Accuracy & Documentation
  • Uphold Raffles standards

Nice-to-have

  • Passion for luxury hospitality
  • Understanding of Ultra-Luxury guest expectations
  • Proactive, anticipatory approach

Key Requirements

  • 1-2 years experience in PBX, Front Office, or Guest Services
  • Experience in a luxury or five-star hotel
  • Experience in pre-Opening is a must
  • Fluency in English required

Work Rights

Saudi National required

Tailored Resume

Cover Letter