AI and DevOps Platform Support Lead

Citigroup

Pune, Maharashtra, India
Hybrid
10+ years technical support leadership
Incident and problem management
Ci/cd pipeline technologies
Citigroup is seeking an experienced AI and DevOps Platform Support Lead to enhance the stability and performance of its AI and DevOps platforms in Pune, India. The role involves leadership responsibilities, collaboration with engineering teams, and a focus on operational efficiency, with a strong emphasis on mentorship and continuous learning

Job Summary

  • This role is responsible for contributing to the stability, reliability, and performance of critical AI and DevOps platforms used across the organization.
  • The ideal candidate will help lead a team of SRE and Support engineers while facilitating incident resolution and collaborating with development teams.
  • Citi offers opportunities to grow your career, receive mentorship, and work on systems that influence economies with potential hybrid work flexibility.

Matching Summary

Match Score: 85

Citigroup is seeking an experienced AI and DevOps Platform Support Lead to enhance the stability and performance of its AI and DevOps platforms in Pune, India. The role involves leadership responsibilities, collaboration with engineering teams, and a focus on operational efficiency, with a strong emphasis on mentorship and continuous learning.

Skills & Requirements

Must-have

  • 10+ years technical support leadership
  • Incident and problem management
  • CI/CD pipeline technologies
  • OpenShift or Kubernetes experience
  • Enterprise observability strategies

Nice-to-have

  • Generative AI concepts knowledge
  • Vendor relationship management
  • Chaos engineering and wargaming
  • Java Python Go coding skills
  • Collaborative team environment

Key Requirements

  • Bachelor's degree required
  • Master's degree preferred
  • 10+ years relevant experience
  • Experience with senior stakeholders

Work Rights

Not specified

Tailored Resume

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