Technical Support Analyst

Henry Schein One

Surrey, BC, Canada
Base: $65,000 cad - $75,000 cad; bonus/equity: not...
Hybrid (1 day in office per week)
Technical support via phone, email, portal
Sql queries, packages, procedures, functions
Enterprise database platforms experience
Henry Schein One is seeking a Technical Support Analyst for a hybrid role in Surrey, BC, focused on providing exceptional technical support and service to clients in the dental software sector. The position requires strong SQL skills and a customer-centric approach, emphasizing problem-solving in a collaborative environment

Job Summary

  • Providing excellent technical support via multiple channels such as phone, email, and support portal.
  • Supporting and debugging SQL Queries, Packages, Procedures, Functions, Views, and Triggers.
  • We pride ourselves on fostering a flexible, high-performing culture that is inclusive and supports professional growth.

Matching Summary

Match Score: 85

Henry Schein One is seeking a Technical Support Analyst for a hybrid role in Surrey, BC, focused on providing exceptional technical support and service to clients in the dental software sector. The position requires strong SQL skills and a customer-centric approach, emphasizing problem-solving in a collaborative environment.

Salary

Base: $65,000 CAD - $75,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical support via phone, email, portal
  • SQL Queries, Packages, Procedures, Functions
  • Enterprise database platforms experience
  • Client-facing technical support role

Nice-to-have

  • Active listening and soft skills
  • Customer-focused attitude
  • High-performing culture
  • Embrace ownership, transparency, communication

Key Requirements

  • Degree or diploma in post-secondary technical program
  • Experience writing SQL queries
  • Experience with enterprise database platforms

Work Rights

Not specified

Tailored Resume

Cover Letter