Client Success Manager, Online - Mobile

Worldpay (FIS)

Not specified; competitive salary + benefits menti...
Not specified
5-7 years client success experience
Financial technology industry knowledge
Strategic stakeholder engagement
Worldpay (FIS) is seeking a Client Success Manager for their Online and Mobile Solutions team. The role focuses on driving client satisfaction and adoption through strategic partnerships and effective communication, ensuring clients achieve their business objectives

Job Summary

  • The Client Success Manager serves as a strategic partner to drive client satisfaction, solution adoption, and overall success for Online Banking and Mobile Solutions.
  • This role requires proactively analyzing client health and product usage data to mitigate churn risk while identifying expansion opportunities.
  • FIS offers a collaborative work environment with opportunities for always-on learning and development in the fintech sector.

Matching Summary

Match Score: 85

Worldpay (FIS) is seeking a Client Success Manager for their Online and Mobile Solutions team. The role focuses on driving client satisfaction and adoption through strategic partnerships and effective communication, ensuring clients achieve their business objectives.

Salary

Not specified; Competitive salary and benefits mentioned; Bonus/Equity not specified

Skills & Requirements

Must-have

  • 5-7 years Client Success experience
  • Financial technology industry knowledge
  • Strategic stakeholder engagement
  • Product adoption and ROI analysis
  • Churn risk mitigation strategies

Nice-to-have

  • Tableau or similar data visualization tools
  • Cross-functional collaboration skills
  • Inclusive and diverse work environment
  • Strong presentation and communication skills
  • Experience with mobile banking solutions

Key Requirements

  • Bachelor's degree required
  • 5-7 years of relevant experience
  • Knowledge of financial technology products
  • Strong analytical skills with Tableau experience

Work Rights

Not specified

Tailored Resume

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