Senior Application Support Engineer

Iron Mountain

United Kingdom
Competitive compensation; not specified; comprehen...
Fully remote
Kofax batch classes and custom modules
Windows server 2016/2022 administration
Sql database management mssql postgresql
Iron Mountain is seeking a Senior Application Support Engineer to join their Global Digital Solutions Service Operations team. This fully remote position focuses on the technical support and maintenance of document imaging and storage platforms, requiring a strong background in application support and systems engineering within a large-scale enterprise environment

Job Summary

  • The role involves owning the technical support and maintenance of critical document imaging platforms including Kofax Capture and Globalscape.
  • Candidates must ensure strict adherence to information security standards while handling sensitive customer data in a high-volume enterprise environment.
  • The position offers a competitive compensation package with flexible work options and comprehensive health and wellness benefits.

Matching Summary

Match Score: 85

Iron Mountain is seeking a Senior Application Support Engineer to join their Global Digital Solutions Service Operations team. This fully remote position focuses on the technical support and maintenance of document imaging and storage platforms, requiring a strong background in application support and systems engineering within a large-scale enterprise environment.

Salary

Competitive compensation; Not specified; Comprehensive health, wellness, and retirement plans included

Skills & Requirements

Must-have

  • Kofax Batch classes and custom modules
  • Windows Server 2016/2022 administration
  • SQL Database management MSSQL PostgreSQL
  • Linux CentOS environment troubleshooting
  • IIS and Active Directory configuration
  • SFTP and CTERA storage systems

Nice-to-have

  • Generative AI tools for process automation
  • ITIL v3 or v4 certification experience
  • Microsoft Certified Professional status
  • Cross-functional collaboration skills
  • Enterprise service operations background

Key Requirements

  • UK resident minimum 5 years eligible for SC security check
  • Bachelor's degree or 5+ years equivalent industry experience
  • Strong application support experience in large-scale enterprise environments

Work Rights

Must be UK resident for minimum 5 years

Tailored Resume

Cover Letter