Technical Support Specialist - Figma Weave (tel Aviv, Israel)
Figma
Tel Aviv, Israel
On-site
Troubleshoot complex bugs
Customer interaction via email and forum
Diagnose sophisticated bugs
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you'll have the exciting opportunity to help define, build, and elevate this new support function
Job Summary
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you'll have the exciting opportunity to help define, build, and elevate this new support function.
You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering.
We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave.
Matching Summary
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you'll have the exciting opportunity to help define, build, and elevate this new support function.
Skills & Requirements
Must-have
troubleshoot complex bugs
customer interaction via email and forum
diagnose sophisticated bugs
advocate for quality improvements
Nice-to-have
passion for quality
collaborate in fast-paced environment
shape the future of design
Key Requirements
2+ years of experience in QA or Support for technical SaaS