Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Primary location base pyy range: $95,000 usd - $14...
Fully remote
Ai-powered contract lifecycle management workflows
Customer success framework
Structured engagements and ongoing partnership
As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows

Job Summary

  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep CLM domain expertise, product knowledge, and best practices to accelerate adoption and customer maturity against clearly defined success milestones.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • AI-powered contract lifecycle management workflows
  • Customer Success framework
  • structured engagements and ongoing partnership
  • workflow redesign and process optimization
  • product usage data and health indicators

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • bold ideas and genuine care

Key Requirements

  • 3+ years of experience in a customer-facing services role
  • 3+ years of experience managing customer relationships
  • 3+ years of Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 10%

Work Rights

Not specified

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