Community Engagement & Moderation Manager

Workday

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Community strategy and governance
Ai-enhanced communication
Policy implementation and enforcement
** Workday is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance while enhancing user experience on their community platform. The role requires strong communication skills, community engagement expertise, and familiarity with AI-driven tools to support and optimize community interactions. **

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm, and we look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.

Matching Summary

Match Score: 75

** Workday is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance while enhancing user experience on their community platform. The role requires strong communication skills, community engagement expertise, and familiarity with AI-driven tools to support and optimize community interactions. **

Skills & Requirements

Must-have

  • Community strategy and governance
  • AI-enhanced communication
  • Policy implementation and enforcement
  • Cross-functional issue resolution
  • Gamification strategies for behavior influence
  • Performance metrics tracking and communication

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Meaningful work with supportive colleagues
  • Trust to take risks and tools to grow

Key Requirements

  • 3+ years of professional experience
  • Community member engagement or moderation strategies
  • Operational-level community platform tools knowledge
  • Familiarity with AI-driven content management
  • Strong analytical decision-making skills
  • Superb adaptive communication skills

Work Rights

Not specified

Tailored Resume

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