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Workday is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance while enhancing user experience on their community platform. The role requires strong communication skills, community engagement expertise, and familiarity with AI-driven tools to support and optimize community interactions.
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Job Summary
The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.
Our culture is rooted in integrity, empathy, and shared enthusiasm, and we look for curious minds and courageous collaborators who bring sun-drenched optimism and drive.
Matching Summary
Match Score: 75
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Workday is seeking a Community Engagement & Moderation Manager to oversee community strategy and governance while enhancing user experience on their community platform. The role requires strong communication skills, community engagement expertise, and familiarity with AI-driven tools to support and optimize community interactions.
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Skills & Requirements
Must-have
Community strategy and governance
AI-enhanced communication
Policy implementation and enforcement
Cross-functional issue resolution
Gamification strategies for behavior influence
Performance metrics tracking and communication
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Meaningful work with supportive colleagues
Trust to take risks and tools to grow
Key Requirements
3+ years of professional experience
Community member engagement or moderation strategies
Operational-level community platform tools knowledge