Customer Service - Assistant Manager (Import) @Alps
AIM RECRUIT CONSULTANCY PTE. LIMITED
Singapore
Up to $5,000; not specified; not specified pm
5.25 days onsite
Knowledge of cargowise software
Airfreight booking and documentation
Customs clearance procedures
The job posting is for an Assistant Manager in Customer Service (Import) at AIM RECRUIT CONSULTANCY PTE. LIMITED in Singapore. The role involves managing airfreight operations, liaising with various stakeholders, and supporting junior staff, with a salary of up to $5000
Job Summary
The role involves managing airfreight operations including booking, documentation, and customs clearance for import shipments.
Candidates must act as the primary contact point for customers regarding shipment updates, inquiries, and issue resolution.
The position requires monitoring compliance with SLAs and KPIs while supporting and guiding junior staff in forwarding procedures.
Matching Summary
Match Score: 85
The job posting is for an Assistant Manager in Customer Service (Import) at AIM RECRUIT CONSULTANCY PTE. LIMITED in Singapore. The role involves managing airfreight operations, liaising with various stakeholders, and supporting junior staff, with a salary of up to $5000.
Salary
Up to $5000; Not specified; Not specified
Skills & Requirements
Must-have
Knowledge of CargoWise software
Airfreight booking and documentation
Customs clearance procedures
SLA and KPI monitoring
Liaising with airlines and agents
Nice-to-have
Process improvement recommendations
High-value shipment handling
Junior staff guidance experience
Problem-solving for delays
Key Requirements
Must have knowledge in using CargoWise software
Experience in airfreight forwarding procedures
Ability to resolve customs queries and discrepancies