Field Service Engineer

Carl Zeiss Pty Ltd

Mumbai, India
Fully remote
Ophthalmology/microsurgery equipment maintenance
Total system level troubleshooting
Customer satisfaction interface
Maintains Ophthalmology/Microsurgery equipment, performing total system level troubleshooting on complex multi-symptom problems

Job Summary

  • Maintains Ophthalmology/Microsurgery equipment, performing total system level troubleshooting on complex multi-symptom problems.
  • Acts as a daily interface with doctors and technicians to ensure customer satisfaction and assists in the growth and direction of business in the geographic area.
  • Repairs, installs, and services ZEISS medical technology equipment and software solutions, accurately diagnosing and resolving technical issues including IT networks and cloud-based technologies.

Matching Summary

Maintains Ophthalmology/Microsurgery equipment, performing total system level troubleshooting on complex multi-symptom problems.

Skills & Requirements

Must-have

  • Ophthalmology/Microsurgery equipment maintenance
  • Total system level troubleshooting
  • Customer satisfaction interface
  • Repairing, installing, and servicing equipment
  • Diagnosing technical issues
  • Remote service delivery competence

Nice-to-have

  • Assists in business growth
  • Excellent communication skills
  • Strong customer skills
  • Tactful and effective dealing with differences

Key Requirements

  • Minimum 4+ years of relevant experience
  • BE in Electrical/Electronics/Instrumentation/Biomedical or equivalent
  • Proficiency in English and Computer Skills

Work Rights

Not specified

Tailored Resume

Cover Letter