Not specified; not specified; benefits include 2 n...
Front office management experience
Housekeeping operations oversight
Guest service standards enforcement
The role involves overseeing the Room Division to achieve quality, guest service standards, and departmental revenue goals under the Hotel Manager
Job Summary
The role involves overseeing the Room Division to achieve quality, guest service standards, and departmental revenue goals under the Hotel Manager.
Associates receive global Marriott benefits including discounts on F&B and room rates at over 7,000 hotels worldwide plus personalized learning tools.
The position requires conducting routine inspections of front office areas, analyzing guest satisfaction data, and coaching staff to exceed guest expectations.
Matching Summary
Match Score: 85
The role involves overseeing the Room Division to achieve quality, guest service standards, and departmental revenue goals under the Hotel Manager.
Salary
Not specified; Not specified; Benefits include 2 nights yearly staycation, 20% off F&B, and global Marriott discounts
Skills & Requirements
Must-have
Front Office management experience
Housekeeping operations oversight
Guest service standards enforcement
Staff training and development
Budget and revenue management
Nice-to-have
Marriott brand experience
VIP guest relationship management
Crisis and emergency coordination
Community outreach involvement
Diversity and inclusion leadership
Key Requirements
Experience supervising Front Office and Housekeeping
Knowledge of governmental safety regulations
Ability to conduct performance appraisals
Strong communication and conflict resolution skills