Base: $107,000 - $160,400 usd (san francisco); bas...
Fully remote
3+ years csm experience in saas
2+ years change management practices
Salesforce and gainsight proficiency
This role serves as a trusted advisor to enterprise customers, ensuring they derive maximum value from Workday Adaptive Planning solutions
Job Summary
This role serves as a trusted advisor to enterprise customers, ensuring they derive maximum value from Workday Adaptive Planning solutions.
The successful candidate will manage 50-60 accounts totaling over $5M ARR while driving adoption, retention, and upsell opportunities.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, combined with competitive compensation including base salary, bonus, and stock grants.
Matching Summary
This role serves as a trusted advisor to enterprise customers, ensuring they derive maximum value from Workday Adaptive Planning solutions.
Salary
Base: $107,000 - $160,400 USD (San Francisco); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
3+ years CSM experience in SaaS
2+ years change management practices
Salesforce and Gainsight proficiency
Strategic account planning experience
Executive relationship building skills
Renewal negotiation and contract management
Nice-to-have
Experience in EPM or financial ERP space
Pricing strategy and critical thinking
Ability to manage ambiguity in complex environments
Strong verbal and written communication
Proven track record of overachieving sales targets