Sig - Case Manager

Eml

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
End-to-end claims process management
Stakeholder liaison and communication
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group

Job Summary

  • This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
  • The position involves proactively managing mental health and physical claims while liaising with multiple stakeholders to implement strategies that minimize costs and achieve optimal outcomes.
  • EML provides a diverse and collaborative team culture with flexibility to work from home up to 3 days per week after month three, along with comprehensive employee benefits.

Matching Summary

This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • End-to-end claims process management
  • Stakeholder liaison and communication

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic decision-making skills

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong empathy and resilience when supporting injured workers
  • Ability to facilitate case conferences and face-to-face meetings

Work Rights

Not specified

Tailored Resume

Cover Letter