Telecommunications Operator I - Full Time, Eves & Day Shift
Mass. Eye And Ear
Dover, NH, United States
Base: $17.71 - $20.82phly; bonus/equity: not speci...
Fully remote
Operate telecommunications system
Relay emergency codes and pages
Handle incoming and outgoing calls
The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors
Job Summary
The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors.
This position is full time, 40 hours per week, with full benefits!
Mass General Brigham relies on a wide range of professionals to advance our mission and invites all applicants to join us.
Matching Summary
The Telecommunications Operator is responsible for ensuring effective communication within the hospital environment, supporting staff, patients, and visitors.
Salary
Base: $17.71 - $20.82/Hourly; Bonus/Equity: Not specified; Benefits: Full benefits
Skills & Requirements
Must-have
Operate telecommunications system
Relay emergency codes and pages
Handle incoming and outgoing calls
Provide information and assistance
Follow established protocols
Nice-to-have
Commitment to outstanding customer service
Quickly assess situations
Make reasonable judgment decisions
Prioritize rationally
Key Requirements
High School Diploma or Equivalent required
Customer service or call-center experience 2-3 years preferred