Consulente Front Office – Assistenza Clienti

Diversey

Not specified (assumed to be in-office based on job nature).
Customer assistance via phone and digital tools
Technical support for professional machines
Sap order entry and shipping verification
Diversey is seeking a Front Office Consultant for Customer Service to serve as the primary contact for clients, providing technical assistance and managing requests. The role requires fluency in Italian, problem-solving skills, and familiarity with technology, including SAP and customer service tools

Job Summary

  • You will be the first point of contact for customers, providing direct technical assistance, operational support, and managing requests via phone and digital tools.
  • The role involves providing basic technical support for TASKI machines, pool systems, dishwashers, or professional laundries, understanding electrical and hydraulic components.
  • Diversey offers comprehensive training, online portal access, detailed guides, and opportunities for professional growth and career development.

Matching Summary

Match Score: 75

Diversey is seeking a Front Office Consultant for Customer Service to serve as the primary contact for clients, providing technical assistance and managing requests. The role requires fluency in Italian, problem-solving skills, and familiarity with technology, including SAP and customer service tools.

Skills & Requirements

Must-have

  • Customer assistance via phone and digital tools
  • Technical support for professional machines
  • SAP order entry and shipping verification
  • Problem analysis and coordination with technicians

Nice-to-have

  • Proactive approach and problem-solving orientation
  • Ability to handle high-pressure situations
  • Interest in technology and machinery
  • Collaborative work environment

Key Requirements

  • Belonging to Protected Categories (Law 68/99)
  • Fluent Italian language skills
  • Familiarity with Outlook, Office 365, SAP, Salesforce, Excel

Work Rights

Must meet requirements of Law 68/99

Tailored Resume

Cover Letter