Sr Service Engineer

providence.in

India
On-site
Servicenow itsm applications
Service portal development
Service catalog development
Develop and customize ServiceNow ITSM applications, including Incident, Problem, Change, Request, and Knowledge Management

Job Summary

  • Develop and customize ServiceNow ITSM applications, including Incident, Problem, Change, Request, and Knowledge Management.
  • Design and implement Service Portals, leveraging widgets, UI pages, and client/server-side scripting for optimal user experience.
  • Collaborate with healthcare stakeholders to gather requirements and translate them into scalable ServiceNow solutions.

Matching Summary

Develop and customize ServiceNow ITSM applications, including Incident, Problem, Change, Request, and Knowledge Management.

Skills & Requirements

Must-have

  • ServiceNow ITSM applications
  • Service Portal development
  • Service Catalog development
  • JavaScript, Glide APIs
  • UI Policies, Business Rules
  • Flow Designer

Nice-to-have

  • healthcare IT environments
  • clinical workflows understanding
  • HTML/CSS, AngularJS, React
  • ServiceNow Studio, App Engine
  • Integration Hub
  • ITIL processes understanding

Key Requirements

  • 5+ years of experience in ServiceNow development
  • ServiceNow certifications (CSA, CAD, CIS–ITSM) are a plus
  • Excellent problem-solving and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter