Executive Advisor - Global Business Services (gbs)

ServiceNow

Munich, DE
On-site
Gbs gtm strategy activation
Cxo customer engagement
Pipeline generation and growth
ServiceNow is seeking an Executive Advisor for Global Business Services in Munich, DE, to lead the execution of go-to-market strategies for the EMEA region. The ideal candidate will have extensive experience in GTM strategy, customer success, and engaging with senior stakeholders, particularly in a SaaS or cloud environment

Job Summary

  • Champion CXO customer engagement and ensure operational excellence through regionalized activation and measurable impact for the GBS portfolio in EMEA Central.
  • Activate Global GBS GTM strategy by leading immersion and activation of initiatives within distinct regional beats to maximize pipeline generation and sustainable growth.
  • Engage directly with CXO customers, focusing on the Head of GBS persona, to understand needs, foster relationships, and drive adoption through practitioner-led advisory.

Matching Summary

Match Score: 85

ServiceNow is seeking an Executive Advisor for Global Business Services in Munich, DE, to lead the execution of go-to-market strategies for the EMEA region. The ideal candidate will have extensive experience in GTM strategy, customer success, and engaging with senior stakeholders, particularly in a SaaS or cloud environment.

Skills & Requirements

Must-have

  • GBS GTM strategy activation
  • CXO customer engagement
  • pipeline generation and growth
  • scalable engagement models
  • GBS messaging transformation
  • business KPI analysis

Nice-to-have

  • AI-driven innovation
  • cross-functional collaboration
  • market trends analysis
  • industry event representation

Key Requirements

  • 7+ years of experience in GTM strategy, business operations, or customer success
  • 3+ years in a senior role
  • Practitioner experience in GBS, shared services or operations roles strongly preferred
  • MBA or equivalent advanced degree preferred

Work Rights

Not specified

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