Patient Service Representative 1 Hospital

Advocate Aurora Health

Tinley Park, Illinois, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Discuss and collect patient financial obligations
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Discuss and collect patient financial obligations
  • Maintain patient confidentiality (HIPAA)
  • Provide excellent customer service
  • Handle interruptions in a fast-paced environment

Nice-to-have

  • Demonstrate organizational purpose and values
  • Exercise independent thinking and problem-solving
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • No experience required
  • HIPAA-compliant and knowledgeable of regulations

Work Rights

Not specified

Tailored Resume

Cover Letter