Warner Bros. Discovery offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves
Job Summary
Warner Bros. Discovery offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.
The Employee Services Associate provides efficient and highly informative first point-of-contact service to all Warner Bros. Discovery employees, their managers and business partners.
This role focuses on a seamless customer experience and great customer care by responding to inquiries, supporting self-service tools, and accurately processing transactions.
Matching Summary
Warner Bros. Discovery offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.
Skills & Requirements
Must-have
First point-of-contact employee service
Workday and ServiceNow navigation
Payroll and time off troubleshooting
Case management system usage
Confidential information handling
Nice-to-have
Customer care focus
Promote self-service resources
Global entertainment environment experience
Support for P&C technology tools
Strong communication skills
Key Requirements
Bachelor's degree in Human Resources or related field
Fluent in English
Experience with Human Resources administrative roles
Ability to maintain confidentiality
Preferably supervisory experience in global entertainment