Customer Service Advocate I - Mandarin Bilingual

Centene

Remote
Base: $16.35 - $23.46 ph; bonus/equity: not specif...
Hybrid
Mandarin and english bilingual
Resolve member and provider inquiries
High pace contact center environment
Serve as the first-line advocate resolving inquiries, issues, or concerns for members and/or providers

Job Summary

  • Serve as the first-line advocate resolving inquiries, issues, or concerns for members and/or providers.
  • Provide timely, accurate, and personalized support on routine complaints through various communication channels.
  • Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K, and tuition reimbursement.

Matching Summary

Serve as the first-line advocate resolving inquiries, issues, or concerns for members and/or providers.

Salary

Base: $16.35 - $23.46 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Mandarin and English bilingual
  • Resolve member and provider inquiries
  • High pace contact center environment
  • Document member and provider information

Nice-to-have

  • Workplace flexibility
  • Team-oriented environment

Key Requirements

  • High School diploma or GED
  • Authorized to work in the U.S.
  • No future employment-based visa sponsorship

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter