Customer Transformation - Manager - Test Lead

PwC PricewaterhouseCoopers GmbH

Auckland, New Zealand
On-site
End-to-end testing strategy
Agile, devops and quality engineering practices
Automation and modern quality engineering practices
PwC New Zealand is seeking a Customer Transformation Manager with expertise in testing and leadership to oversee client transformation projects, specifically in the financial services sector. The role emphasizes driving innovation, managing teams, and implementing effective testing strategies to enhance customer engagement

Job Summary

  • Lead the end-to-end testing strategy and delivery across complex programmes, ensuring alignment to client business outcomes, risk appetite and quality standards.
  • Manage and mentor multi-disciplinary testing teams, fostering a high-performance culture and supporting career development.
  • Drive the adoption of automation and modern quality engineering practices, improving efficiency, coverage and speed to market.

Matching Summary

Match Score: 85

PwC New Zealand is seeking a Customer Transformation Manager with expertise in testing and leadership to oversee client transformation projects, specifically in the financial services sector. The role emphasizes driving innovation, managing teams, and implementing effective testing strategies to enhance customer engagement.

Skills & Requirements

Must-have

  • end-to-end testing strategy
  • Agile, DevOps and quality engineering practices
  • automation and modern quality engineering practices
  • senior stakeholders engagement and influence

Nice-to-have

  • fostering a high-performance culture
  • commercial acumen and budget management
  • navigating complex, ambiguous environments

Key Requirements

  • 5+ years of demonstrated experience across nCino and/or Salesforce
  • leading testing for large-scale transformation programmes
  • financial services sector experience
  • Experience managing teams, vendors and offshore/onshore delivery models
  • Commercial acumen, including budget management, forecasting and contributing to sales opportunities

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter