Digital Fraud Inwards Inbound

Burbankbank

Sydney, Australia
Hybrid
High volume call centre experience
Strong problem-solving skills
Ability to handle distressed customers
The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities

Job Summary

  • The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities.
  • You will deliver excellent customer service while managing high volumes of calls.
  • Success in this role requires strong communication skills and emotional resilience.

Matching Summary

The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities.

Skills & Requirements

Must-have

  • High volume call centre experience
  • Strong problem-solving skills
  • Ability to handle distressed customers

Nice-to-have

  • Emotional resilience
  • Excellent communication skills
  • Ability to think outside the box

Key Requirements

  • Experience in Financial Services Industry
  • Demonstrated excellence in customer service
  • Ability to resolve customer complaints

Work Rights

Not specified

Tailored Resume

Cover Letter