Customer Care Representative

Envista

San Jose, , United States
Answer customer calls professionally
Respond to customer inquiries via email
Maintain knowledge of product lines
The Customer Care Representative I will be primarily responsible for answering internal and external customer calls promptly and professionally

Job Summary

  • The Customer Care Representative I will be primarily responsible for answering internal and external customer calls promptly and professionally.
  • They will contribute to company revenue by consistently meeting productivity and quality standards.
  • Envista is a global leader in the dental industry, uniting more than 30 trusted brands under one mission: partnering with dental professionals to improve patients’ lives.

Matching Summary

The Customer Care Representative I will be primarily responsible for answering internal and external customer calls promptly and professionally.

Skills & Requirements

Must-have

  • answer customer calls professionally
  • respond to customer inquiries via email
  • maintain knowledge of product lines
  • document and process customer complaints
  • collaborate with multiple departments

Nice-to-have

  • handle situations with confidence
  • tact and resourcefulness
  • continuous improvement activities
  • high-performing team

Key Requirements

  • High School Diploma or Equivalent Education
  • Professional verbal and written communication skills
  • Proficiency in reading and interpreting documents
  • Proficient with Microsoft Office (intermediate)
  • Ability to type 50 wpm with 95% accuracy
  • Minimum of 1 year of relevant work experience
  • Ability to function in a fast-paced environment

Work Rights

Not specified

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