This role serves as the voice of the company by handling customer enquiries, feedback, and escalations across various channels
Job Summary
This role serves as the voice of the company by handling customer enquiries, feedback, and escalations across various channels.
The successful candidate will lead and support a Virtual Assistant team while managing schedules and welfare for frontline cleaning staff.
The position offers an opportunity to identify operational gaps and suggest efficient improvements to enhance both customer experience and internal processes.
Matching Summary
Match Score: 85
This role serves as the voice of the company by handling customer enquiries, feedback, and escalations across various channels.