Showroom Experience Manager, Client Engagement + Experience

COLEBROOK BOSSON & SAUNDERS Ltd

Base: $90,000.00 - $100,000.00; bonus/equity: annu...
Onsite
3-5+ years client experience or hospitality
Bachelor's degree in business or related field
Team oversight and coaching capabilities
MillerKnoll is seeking a Showroom Experience Manager to lead and enhance client engagements at their flagship showroom. The ideal candidate will possess significant experience in client experience, hospitality, or event strategy, and demonstrate strong leadership and organizational skills

Job Summary

  • This role leads the planning and delivery of distinctive client experiences at a MillerKnoll flagship showroom while ensuring alignment with brand and commercial objectives.
  • The position requires day-to-day oversight of local team members and contract support resources to ensure consistent execution and exceptional hospitality standards.
  • MillerKnoll offers a competitive salary range of $90,000-$100,000 along with comprehensive benefits including medical, dental, vision, 401(k), and paid time off.

Matching Summary

Match Score: 85

MillerKnoll is seeking a Showroom Experience Manager to lead and enhance client engagements at their flagship showroom. The ideal candidate will possess significant experience in client experience, hospitality, or event strategy, and demonstrate strong leadership and organizational skills.

Salary

Base: $90,000.00 - $100,000.00; Bonus/Equity: Annual discretionary incentive and equity awards available; Benefits: Medical, Dental, Vision, 401(k), PTO, and more

Skills & Requirements

Must-have

  • 3-5+ years client experience or hospitality
  • Bachelor's degree in Business or related field
  • Team oversight and coaching capabilities
  • High visibility client engagement management
  • Flexible schedule for evening events

Nice-to-have

  • Passion for design and storytelling
  • Analytical mindset for feedback interpretation
  • Experience with virtual engagement tools
  • Strong brand stewardship presence
  • Ability to work under extreme pressure

Key Requirements

  • Bachelor's degree required
  • 3-5+ years relevant experience
  • Prior team oversight preferred

Work Rights

Not specified

Tailored Resume

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