Patient Service Representative

CityMD

Staten Island, NY, United States
Base: $18.25 ph; bonus/equity: not specified; bene...
On-site
Exemplary customer service
Patient registration
Answering phone calls
CityMD is seeking a Patient Service Representative to provide exemplary customer service and support to patients in a fast-paced healthcare environment. The role involves greeting patients, managing patient intake, and ensuring accurate data entry, all while fostering a compassionate community focused on patient care

Job Summary

  • The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
  • This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
  • When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.

Matching Summary

Match Score: 85

CityMD is seeking a Patient Service Representative to provide exemplary customer service and support to patients in a fast-paced healthcare environment. The role involves greeting patients, managing patient intake, and ensuring accurate data entry, all while fostering a compassionate community focused on patient care.

Salary

Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan

Skills & Requirements

Must-have

  • Exemplary customer service
  • Patient registration
  • Answering phone calls
  • Processing medical insurance information
  • Handling cash and co-payments

Nice-to-have

  • Happy, welcoming, and can-do attitude
  • Passion for helping others
  • Flexible/adaptable nature

Key Requirements

  • High School Degree or GED
  • Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
  • Experience working in any high-volume/high-intensity service industry preferred
  • Bilingual language skills required or preferred based on site location

Work Rights

Not specified

Tailored Resume

Cover Letter