Key Account Coordinator (Logistics)

CRANE WORLDWIDE LOGISTICS (S) PTE. LTD.

Tampines, Singapore
Daily account coordination activities
Customer enquiry response management
Shipment progress monitoring
The role supports daily coordination of assigned customer accounts to ensure smooth operations and excellent service delivery

Job Summary

  • The role supports daily coordination of assigned customer accounts to ensure smooth operations and excellent service delivery.
  • Candidates will collaborate with internal teams, overseas offices, and carriers to execute shipments and resolve service issues.
  • Training is provided to candidates building careers in logistics, customer service, or account coordination.

Matching Summary

The role supports daily coordination of assigned customer accounts to ensure smooth operations and excellent service delivery.

Skills & Requirements

Must-have

  • Daily account coordination activities
  • Customer enquiry response management
  • Shipment progress monitoring
  • Report and dashboard preparation
  • Cross-team collaboration execution

Nice-to-have

  • Experience in freight forwarding
  • Familiarity with CRM systems
  • Strong analytical reporting skills
  • Proactive issue resolution mindset

Key Requirements

  • Diploma or degree in Logistics or related field
  • Exposure to logistics or supply chain operations
  • Ability to work extended computer periods

Work Rights

Not specified

Tailored Resume

Cover Letter