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Zurich Insurance Company Ltd is seeking a Senior Retail Claims Consultant in Australia to manage complex Life Risk claims while promoting a culture of wellbeing and digital transformation. The ideal candidate should have at least five years of experience in assessing claims, strong technical skills, and a collaborative mindset.
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Job Summary
As a Senior Claims Consultant, you’ll play a critical role in delivering fair, timely, and high-quality Life Risk claims outcomes for our customers when it matters most.
You will also be responsible for managing complex and high-risk Life Risk claims within delegated authority and making evidence-based claims decisions aligned to policy terms and Zurich’s claims philosophy.
Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing.
Matching Summary
Match Score: 75
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Zurich Insurance Company Ltd is seeking a Senior Retail Claims Consultant in Australia to manage complex Life Risk claims while promoting a culture of wellbeing and digital transformation. The ideal candidate should have at least five years of experience in assessing claims, strong technical skills, and a collaborative mindset.
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Skills & Requirements
Must-have
Life Risk claims assessment
Claims decision making
Policy interpretation
Customer outcomes
Technical expertise sharing
Nice-to-have
Values-driven global organisation
Digital transformation focus
Wellbeing promotion
Collaborative team environment
Key Requirements
5 years' experience assessing Retail Life Risk claims
Strong technical capability across claims lifecycle
Knowledge of medical, legal, product, regulatory considerations