Senior Manager, Premium Support Engineer (databolt) - Capital One Software (remote)

EPX

Remote, , US
Base: $209,000 - $286,200 depending on location; b...
Hybrid
Aws multi-az and eks expertise
Security and networking in restricted vpcs
Infrastructure as code with terraform or cloudformation
You will be the primary technical authority and strategic partner for high-priority enterprise customers, ensuring their vaultless tokenization architecture is resilient and performant at scale

Job Summary

  • You will be the primary technical authority and strategic partner for high-priority enterprise customers, ensuring their vaultless tokenization architecture is resilient and performant at scale.
  • This role supports Capital One Software’s expansion into the B2B market with a core product handling over 150 billion monthly operations securing sensitive data for analytics and AI.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

Matching Summary

You will be the primary technical authority and strategic partner for high-priority enterprise customers, ensuring their vaultless tokenization architecture is resilient and performant at scale.

Salary

Base: $209,000 - $286,200 depending on location; Bonus/Equity: Performance based incentives including cash bonuses and/or long term incentives; Benefits: Comprehensive health, financial, and other benefits

Skills & Requirements

Must-have

  • AWS Multi-AZ and EKS expertise
  • Security and networking in restricted VPCs
  • Infrastructure as Code with Terraform or CloudFormation
  • Programming with Java, Python, Go, or PySpark
  • Enterprise data platforms like Snowflake and Databricks
  • Incident response and P1/P2 incident management
  • Managing self-hosted Data Plane instances

Nice-to-have

  • Experience with vaultless tokenization
  • Proficiency with Helm charts and Docker image hardening
  • Supporting regulated financial environments
  • Leading War Rooms and executive communications
  • Metadata management in enterprise data platforms
  • Automated CI/CD pipelines
  • Collaborating on Kubernetes/EKS environment architecture

Key Requirements

  • Bachelor’s Degree
  • At least 7 years in technical account management or customer-facing engineering
  • Minimum 5 years AWS experience
  • Minimum 5 years security and networking experience
  • Minimum 3 years Infrastructure as Code experience
  • Minimum 3 years programming experience
  • Minimum 3 years enterprise data platform experience
  • No employment sponsorship available
  • Must be eligible to work without sponsorship

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter