Customer Field Technician - National Trades People Eoi
nbn® Australia
Onsite
Experience with hand and power tools
Ability to work at heights or in ceiling spaces
Strong technical fault-finding skills
The Customer Field Technician role at nbn® Australia invites tradespeople or field-based workers to contribute to transforming Australia’s digital landscape by providing installation and repair services in customers’ homes. The position emphasizes practical skills, safety, and customer service, with a focus on developing technical expertise in a supportive environment
Job Summary
This role offers an opportunity to transform Australia's digital landscape by delivering hands-on installation and repair services directly to customers.
The position requires a physically active tradesperson capable of working safely in varied home environments while applying methodical fault-finding techniques.
nbn provides structured training and support to help technicians build long-term capability across additional activation and connection tasks.
Matching Summary
Match Score: 85
The Customer Field Technician role at nbn® Australia invites tradespeople or field-based workers to contribute to transforming Australia’s digital landscape by providing installation and repair services in customers’ homes. The position emphasizes practical skills, safety, and customer service, with a focus on developing technical expertise in a supportive environment.
Skills & Requirements
Must-have
Experience with hand and power tools
Ability to work at heights or in ceiling spaces
Strong technical fault-finding skills
Physical ability to lift and carry equipment
Commitment to safety protocols and risk controls
Nice-to-have
Background in telecommunications or construction
Clear and respectful customer communication
Motivation for long-term technical career growth
Adaptability to changing field conditions
Key Requirements
Current driver's licence required
Must have working rights in Australia
Previous experience in telecommunications, construction, plumbing, civil works, or general labouring