Customer Support Representative (m/f/d) - Wien (brunn Am Gebirge)

Advanced Energy Industries Inc

Brunn am Gebirge, Austria
Not specified; not specified; flexible working hou...
On-site
B2b customer inquiry handling via phone email teams
Sap or equivalent erp system proficiency
Fluent german and english communication skills
Advanced Energy Industries Inc is seeking a Customer Support Representative for their Brunn am Gebirge location in Austria, focusing on providing excellent customer service and support in a B2B environment. The ideal candidate should possess strong communication skills, technical knowledge, and experience in customer service or international sales

Job Summary

  • The role involves independently managing B2B customer inquiries and ensuring positive customer experiences through expert support.
  • Candidates must monitor order processing in SAP while strictly adhering to SOX and Trade Compliance guidelines.
  • The company offers flexible working hours, individual development opportunities, and the chance to work in a global high-tech environment.

Matching Summary

Match Score: 85

Advanced Energy Industries Inc is seeking a Customer Support Representative for their Brunn am Gebirge location in Austria, focusing on providing excellent customer service and support in a B2B environment. The ideal candidate should possess strong communication skills, technical knowledge, and experience in customer service or international sales.

Salary

Not specified; Not specified; Flexible working hours and training opportunities

Skills & Requirements

Must-have

  • B2B customer inquiry handling via phone email teams
  • SAP or equivalent ERP system proficiency
  • Fluent German and English communication skills
  • Experience in international sales or customer service
  • Knowledge of SOX and Trade Compliance regulations

Nice-to-have

  • Interest in technical products and engineering solutions
  • Proactive problem-solving and upselling abilities
  • Ability to work in a dynamic international environment
  • Additional language skills beyond German and English

Key Requirements

  • Technical or commercial university degree
  • Fundamental experience in international sales or customer service
  • Negotiation-level fluency in German and English

Work Rights

Not specified

Tailored Resume

Cover Letter