Trade Account Specialist

pfizer.ca

Memphis, Tennessee, United States
Base: $22.25 - $37.09 ph; bonus/equity: not specif...
Hybrid
Customer account management
Sales order processing
Sap business objects
This customer-facing position provides dedicated support to Pfizer’s major Trade account base, ensuring high-quality operational support and collaborative engagement on order analysis, forecast adjustments, and inventory levels

Job Summary

  • This customer-facing position provides dedicated support to Pfizer’s major Trade account base, ensuring high-quality operational support and collaborative engagement on order analysis, forecast adjustments, and inventory levels.
  • Responsibilities include processing EDI orders, managing shipping exceptions, providing order tracking, performing deduction research and reconciliation, and utilizing SAP Business Objects for order review and issue resolution.
  • The role offers a salary range of $22.25 to $37.09 per hour, eligibility for overtime and pay premiums, and comprehensive benefits including a 401(k) plan, paid time off, and health coverage.

Matching Summary

This customer-facing position provides dedicated support to Pfizer’s major Trade account base, ensuring high-quality operational support and collaborative engagement on order analysis, forecast adjustments, and inventory levels.

Salary

Base: $22.25 - $37.09 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including 401(k), paid time off, health coverage

Skills & Requirements

Must-have

  • Customer Account Management
  • Sales Order Processing
  • SAP Business Objects
  • Trade Policies
  • Product Line Knowledge
  • Distribution Claims Resolution

Nice-to-have

  • Collaborative Engagement
  • Market Data Communication
  • Continuous Business Improvement
  • Team Collaboration
  • Customer Scorecarding

Key Requirements

  • Bachelor's degree with 0+ years experience
  • High school diploma with 4+ years experience
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Proficiency in Microsoft Office and Excel

Work Rights

Permanent work authorization in the United States

Tailored Resume

Cover Letter