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Island Work Transitions Inc is seeking a Principal Product Manager for IT Service Management in Pune, Maharashtra, to enhance user experience and promote platform adoption across the organization. The role emphasizes collaboration with business leaders, strategic planning, and driving operational excellence through the ServiceNow platform.
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Job Summary
As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
The IT Service Management and Operations team is responsible for defining, developing, and maintaining critical capabilities enabling all IT and business teams to deliver outstanding services.
Workday offers a flexible work approach combining in-person and remote time to foster strong community connections and productivity.
Matching Summary
Match Score: 75
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Island Work Transitions Inc is seeking a Principal Product Manager for IT Service Management in Pune, Maharashtra, to enhance user experience and promote platform adoption across the organization. The role emphasizes collaboration with business leaders, strategic planning, and driving operational excellence through the ServiceNow platform.
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Skills & Requirements
Must-have
ServiceNow platform expertise
ITSM and ITIL practices
Platform adoption and user-centric approach
Full lifecycle ServiceNow development
Cross-functional project leadership
Process reengineering and automation
Nice-to-have
Strong organizational and collaboration skills
Proactive and independent work style
Focus on exceptional user experience
Experience with third-party tool integration
Flexible work environment adaptability
Key Requirements
Minimum 12+ years ServiceNow experience
ITIL Foundation Certification
Bachelor's degree in Computer Science or related field
Experience with ITSM and ITIL practices
ServiceNow Admin and additional certifications preferred