Manager, Business Operations

Gilead Sciences Canada Inc.

Mississauga, Ontario, Canada
Base: cad $102,595 - $132,770 annually; bonus: eli...
Veeva crm ecosystem management
Salesforce development experience
Bi-annual target list creation
The Business Operations Manager plays a critical role in supporting the evolution of the CRM ecosystem and all related commercial processes within Gilead Sciences Canada

Job Summary

  • The Business Operations Manager plays a critical role in supporting the evolution of the CRM ecosystem and all related commercial processes within Gilead Sciences Canada.
  • This position requires leading the end-to-end creation of bi-annual target lists, managing data hygiene, and serving as a key liaison with global teams for new CRM rollouts.
  • Candidates must possess broad experience in Salesforce/Veeva development to support metric measurement and deep analysis for Commercial teams.

Matching Summary

The Business Operations Manager plays a critical role in supporting the evolution of the CRM ecosystem and all related commercial processes within Gilead Sciences Canada.

Salary

Base: CAD $102,595 - $132,770 annually; Bonus: Eligible for discretionary target annual bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Veeva CRM ecosystem management
  • Salesforce development experience
  • Bi-annual target list creation
  • Data integrity and maintenance
  • Field force training and support

Nice-to-have

  • AI-enabled tools pilot experience
  • Tableau Prep and Snowflake proficiency
  • IQVIA dataset integration knowledge
  • Strong stakeholder collaboration skills
  • Proactive problem-solving in ambiguity

Key Requirements

  • Undergraduate or graduate degree in quantitative discipline
  • 4+ years applied experience in business intelligence
  • Veeva/Salesforce certification (advantage)
  • Experience with Tableau Prep, Snowflake, Starburst
  • Familiarity with IQVIA related datasets

Work Rights

Not specified

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