Support Program Manager

Adyen

Chicago, United States
Base: $125,000 - $170,000; bonus/equity: not speci...
On-site
Technical excellence and operational maturity
Support global coaching
Improve support workflows
As the Support Program Manager, you will play a pivotal role in driving technical excellence and operational maturity within the IPO solution domain

Job Summary

  • As the Support Program Manager, you will play a pivotal role in driving technical excellence and operational maturity within the IPO solution domain.
  • You will coach Support globally, improve workflows, foster collaboration with Product, and help scale knowledge-sharing practices.
  • You’ll serve as the highest point of escalation for IPO-related issues, proactively identify automation opportunities, and contribute directly to regional initiatives by tailoring global strategies to local needs.

Matching Summary

As the Support Program Manager, you will play a pivotal role in driving technical excellence and operational maturity within the IPO solution domain.

Salary

Base: $125,000 - $170,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical excellence and operational maturity
  • Support global coaching
  • Improve support workflows
  • Collaboration with Product
  • Scale knowledge sharing
  • Highest point of escalation for IPO issues
  • Identify automation opportunities
  • Tailor global strategies to local needs
  • Deep technical expertise in IPO Solution
  • API based Ecosystems

Nice-to-have

  • Enable professional growth
  • Enhance efficiency and effectiveness
  • Drive major priorities within Solution domain
  • 10x readiness

Key Requirements

  • Work authorized in the United States without new visa sponsorship
  • Company can support visa transfers
  • Will not sponsor for H-1B CAP applications

Work Rights

Work authorization without sponsorship

Sponsorship: available

Tailored Resume

Cover Letter