Guest Experience Lead | The Gulch

Lululemon

The Gulch, United States
Base: $22.50 - $25.89ph; bonus/equity: $2.00ph tar...
On-site
Guest experience framework
Technical product education
Drive store performance
Lululemon is seeking a Guest Experience Lead for their store in The Gulch, United States. This role focuses on enhancing customer interaction and satisfaction while overseeing store operations and team performance

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing or providing technical product education.
  • This role is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets.
  • Employees are eligible for a competitive bonus program, extended health and dental benefits, paid time off, savings and retirement plan matching, and a generous employee discount.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their store in The Gulch, United States. This role focuses on enhancing customer interaction and satisfaction while overseeing store operations and team performance.

Salary

Base: $22.50 - $25.89/hour; Bonus/Equity: $2.00/hour Target Bonus; Benefits: Extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, employee discount, fitness & yoga classes, parenthood top-up

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Drive store performance
  • Supervisor on Duty
  • In-store readiness
  • Daily business data interpretation

Nice-to-have

  • Inclusive environment
  • Supportive working relationships
  • Fun and productive environment
  • Values and celebrates differences

Key Requirements

  • 1 year retail or customer experience
  • Some experience in leading, mentoring, or delegating
  • Legally authorized to work in the country

Work Rights

Must be legally authorized to work

Tailored Resume

Cover Letter