Box Office Manager

Academy Music Group

Manchester, United Kingdom
Box office environment experience
Ticketing platforms proficiency
Customer service excellence
The role is integral to providing seamless and exceptional customer and client services, contributing to core business objectives and commercial targets

Job Summary

  • The role is integral to providing seamless and exceptional customer and client services, contributing to core business objectives and commercial targets.
  • You will be contributing to an innovative team to ensure high quality service and drive an inclusive culture.
  • The company is committed to diversity and inclusion, encouraging employees to bring their whole selves to work and supporting work-life balance.

Matching Summary

The role is integral to providing seamless and exceptional customer and client services, contributing to core business objectives and commercial targets.

Skills & Requirements

Must-have

  • Box office environment experience
  • Ticketing platforms proficiency
  • Customer service excellence
  • Microsoft Office suite
  • Communication and diplomacy skills
  • Attention to detail and organization

Nice-to-have

  • Leadership and motivation
  • Passion for live events
  • Work under pressure
  • Handle difficult situations
  • Proactive problem-solving
  • Build positive relationships

Key Requirements

  • Fixed term contract (maternity cover)
  • Experience in live entertainment box office
  • Proven track record in customer service
  • Ability to work with sensitive information
  • Flexibility for irregular hours

Work Rights

Not specified

Tailored Resume

Cover Letter