Customer Care Representative

AIA Australia

Sydney, Australia
3d onsite
Deliver exceptional customer service
Engage the customer
Action requests within service levels
Deliver exceptional customer service over the phone and via email

Job Summary

  • Deliver exceptional customer service over the phone and via email.
  • Work for a leading life, health and wellbeing insurer that has a well-known and recognised brand.
  • Enjoy wonderful Health and Wellbeing initiatives that support you.

Matching Summary

Deliver exceptional customer service over the phone and via email.

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Engage the customer
  • Action requests within service levels
  • Strong verbal and written communication
  • Embrace technology and learn IT systems

Nice-to-have

  • Motivated, can-do team player
  • Genuine passion for customer connections
  • High level of organisation skills

Key Requirements

  • Proven experience in call centre or customer service
  • Previous insurance background desirable
  • Demonstrated ability to work with complex systems desirable

Work Rights

Not specified

Tailored Resume

Cover Letter