The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation
Job Summary
The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation.
You'll work with AI features before they're named, solve problems before there are playbooks, and build the artifacts that the rest of the field will use for years.
Your work doesn't just help one customer — it hardens the agentic platform for every customer that comes after.
Matching Summary
The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation.
Skills & Requirements
Must-have
generative AI
RAG
conversational AI
Apex
Lightning Web Components
JavaScript
Salesforce platform architecture
DevOps practices
automated testing frameworks
Sales Cloud
Service Cloud
agent security
prompt safety constraints
data exposure controls
troubleshoot agent behaviors
monitoring agent performance
optimizing response quality
diagnostic and problem decomposition instincts
structured documentation
Nice-to-have
high agency
self-motivation
ambiguous environments
move fast without losing rigor
endlessly curious
quick to adapt
product telemetry
observability analysis
CCaaS platforms
Key Requirements
5+ years of hands-on engagement in enterprise software or SaaS