Agent De Réservation H/f

Sofitel Brisbane Central

Bordeaux, France
On-site
Opera cloud proficiency
Maximize hotel revenue
Convert reservation requests
You will be responsible for maximizing revenue by converting reservation requests in line with the hotel's sales strategy and providing an excellent level of customer service

Job Summary

  • You will be responsible for maximizing revenue by converting reservation requests in line with the hotel's sales strategy and providing an excellent level of customer service.
  • You will process all incoming reservation requests, by phone, by email or other, within the prescribed reasonable time and, as far as possible, convert them into reservations.
  • Accor All Heartist card and its worldwide benefits; as well as the Ennismore employee program.

Matching Summary

You will be responsible for maximizing revenue by converting reservation requests in line with the hotel's sales strategy and providing an excellent level of customer service.

Skills & Requirements

Must-have

  • Opera Cloud proficiency
  • maximize hotel revenue
  • convert reservation requests
  • excellent customer service
  • adhere to sales strategies
  • process booking requests

Nice-to-have

  • authentic and honest communication
  • fun and dynamic attitude
  • reliable and responsible
  • play to win mindset
  • attentive and detail-oriented

Key Requirements

  • 5* standards for customer reception
  • follow up on requests

Work Rights

Not specified

Tailored Resume

Cover Letter