Dashen Bank S.c – Branch Business Relationship Officer - Dashen Bank - Addis Ababa, Ethiopia
Dashen Bank S.c
Addis Ababa, Ethiopia
On-site
3-5 years banking experience
Bachelor's degree in finance or banking
Knowledge of islamic banking principles
Dashen Bank S.C is seeking a Branch Business Relationship Officer for its North Addis Ababa District, focused on achieving business growth through effective relationship management with retail and MSME customers. The ideal candidate should have a background in banking and customer service, with a strong understanding of banking products, marketing skills, and good communication abilities
Job Summary
The Branch Business Relationship Officer is responsible for achieving business growth for Retail, MSME, and IFB Banking segments.
The role focuses on sustaining customer satisfaction, retaining existing clients, and generating additional business through cross-sell opportunities.
Candidates must possess a Bachelor's Degree and at least 4 years of successful experience in banking or customer contact roles.
Matching Summary
Match Score: 85
Dashen Bank S.C is seeking a Branch Business Relationship Officer for its North Addis Ababa District, focused on achieving business growth through effective relationship management with retail and MSME customers. The ideal candidate should have a background in banking and customer service, with a strong understanding of banking products, marketing skills, and good communication abilities.
Skills & Requirements
Must-have
3-5 years banking experience
Bachelor's degree in Finance or Banking
Knowledge of Islamic banking principles
Cross-selling financial products
Customer relationship management skills
Nice-to-have
Digital banking platform familiarity
Strong analytical decision making
Adaptability and agility
Data-driven approach to sales
Empathy and customer centricity
Key Requirements
Minimum 4 years banking experience
Bachelor's Degree in Business Administration or related field
Training in banking operations (IFB, domestic, credit)