Executive, MGA Player Development

RESORTS WORLD AT SENTOSA PTE. LTD.

Sentosa, Singapore
Deliver excellent customer service standards
Maintain up-to-date product knowledge
Collaborate with cross-functional departments
The role focuses on driving resort visitation and membership sign-ups through exceptional customer service

Job Summary

  • The role focuses on driving resort visitation and membership sign-ups through exceptional customer service.
  • Candidates must be equipped with the latest product knowledge to keep guests informed about in-house programs.
  • The position requires collaboration with Reservations, Transport, and F&B teams to ensure timely guest request handling.

Matching Summary

The role focuses on driving resort visitation and membership sign-ups through exceptional customer service.

Skills & Requirements

Must-have

  • Deliver excellent customer service standards
  • Maintain up-to-date product knowledge
  • Collaborate with cross-functional departments
  • Support daily operations and events

Nice-to-have

  • Strong administrative support skills
  • Ability to liaise with business units
  • Proactive communication style

Key Requirements

  • Minimum 21 years of age
  • Degree or Diploma in Business or related field
  • Proficiency in Microsoft Office applications
  • Willingness to work rotating shifts including weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter