Ict Specialist

Irca Group

Duluth, GA, United States
On-site
First line it support
On-site and remote support
Troubleshooting it systems
Provide on-site support for local plant users and remote support users operating in the Americas region

Job Summary

  • Provide on-site support for local plant users and remote support users operating in the Americas region.
  • Responsible for handling initial incident and service requests for the IT department, and escalating requests when needed.
  • Support the organization’s users by performing troubleshooting techniques; maintaining services, applications and computer systems; and by procuring, configuring, and maintaining hardware and software assets.

Matching Summary

Provide on-site support for local plant users and remote support users operating in the Americas region.

Skills & Requirements

Must-have

  • First line IT support
  • On-site and remote support
  • Troubleshooting IT systems
  • Hardware and software maintenance
  • IT process documentation

Nice-to-have

  • Proficient in new technologies
  • Excellent communication skills
  • Ability to handle stress
  • Passion for learning

Key Requirements

  • IT support experience
  • Proficiency in troubleshooting
  • Documentation skills
  • Ability to travel

Work Rights

Not specified

Tailored Resume

Cover Letter