Operational Support Coordinator

BSI Group

Yokohama, Japan
Hybrid
Operational support experience
Fluent japanese and english
Customer inquiry management
The role provides operational support for PMD Act clients, ensuring a great customer journey and process efficiency

Job Summary

  • The role provides operational support for PMD Act clients, ensuring a great customer journey and process efficiency.
  • BSI offers flexible working, comprehensive leave benefits, health and life insurance, and learning and development opportunities.
  • BSI is committed to diversity and inclusion, fostering a collaborative environment where everyone can contribute and thrive.

Matching Summary

The role provides operational support for PMD Act clients, ensuring a great customer journey and process efficiency.

Skills & Requirements

Must-have

  • Operational support experience
  • Fluent Japanese and English
  • Customer inquiry management
  • Document review and verification
  • Microsoft Office proficiency
  • Client record management
  • Multi-project coordination

Nice-to-have

  • Strong communication skills
  • Ability to prioritize workload
  • Collaboration with stakeholders
  • Attention to detail
  • Flexible working environment

Key Requirements

  • Prior administrative experience
  • Bachelor’s degree or higher
  • Fluent in Japanese and English
  • Basic Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter