Guest Service Agent

Drury Hotels

Champaign, IL, United States
Base: $14.50ph; bonus/equity: quarterly bonuses up...
Front desk operations
Guest check-in and check-out
Cash handling
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner.
  • Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: $14.50/hour; Bonus/Equity: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, Team Member Assistance Program, 401(k) match, paid time off, hotel discounts, free room nights

Skills & Requirements

Must-have

  • Front desk operations
  • Guest check-in and check-out
  • Cash handling
  • Customer service
  • Problem resolution

Nice-to-have

  • Warm and friendly manner
  • Can-do spirit
  • Unique personality
  • Attention to detail

Key Requirements

  • Ability to speak and receive direction in English
  • Willingness to work alone

Work Rights

Not specified

Tailored Resume

Cover Letter