Guest Experience Specialist (Butler)

RESORTS WORLD AT SENTOSA PTE. LTD.

Sentosa, Singapore
Minimum 1 year customer service experience
Proficient in microsoft office suite
Warm and attentive guest engagement
This role is responsible for delivering personalized frontline butler services to ensure a seamless and memorable stay

Job Summary

  • This role is responsible for delivering personalized frontline butler services to ensure a seamless and memorable stay.
  • The specialist will welcome guests warmly, provide detailed facility orientations, and offer personalized recommendations on local dining and entertainment.
  • Key duties include coordinating reservations, handling inquiries promptly, and collaborating with Front Office and Transportation teams for seamless service.

Matching Summary

This role is responsible for delivering personalized frontline butler services to ensure a seamless and memorable stay.

Skills & Requirements

Must-have

  • Minimum 1 year customer service experience
  • Proficient in Microsoft Office suite
  • Warm and attentive guest engagement

Nice-to-have

  • Valid driving license
  • Knowledge of local Singapore attractions
  • Cultural institution awareness

Key Requirements

  • Minimum GCE 'O' Level or equivalent
  • Minimum 1 year hospitality experience
  • Microsoft Office proficiency required

Work Rights

Not specified

Tailored Resume

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